LIVLAB

Louiza Moulai

A question about HoomBand or the HoomBand app? Find tips, details and tutorials to make the most of your HoomBand!

How to initiate a return request? How to get your money back? Request a return in a few minutes with our online form.

How can I be sure I select the right size?

How often do I need to charge my Hoomband?

Can I use HoomBand to listen to other content than the app?

I don't know if HoomBand can help with my sleep issues

My phone is not equipped with a Jack socket

Why does the sound from one speaker seems louder than from the other one?

Can't find back your code to access the HoomBand app? Here's where you can find it.

What can I do if I lost my access code to the app?

Uninstalling and reinstalling your HoomBand app

Uninstalling and reinstalling your HoomBand app on an Android device

The app isn't working? Read these troubleshooting steps

When you try to play or download an audio, you get a network error message.

You are not able to download tracks on your app.

The running track cuts off at the end of a certain time unwantedly.

Tracks experience sound jumps when running.

You're not able to use the content queue properly. The 1st track plays & then the sound stops, even if more tracks have been added to queue