HoomBand app troubleshooting

The app isn't working? Read these troubleshooting steps

Updated over a week ago

If you are having trouble using the app, here are a few troubleshooting steps to try:

  1. Make sure you’ve updated your app to the latest version.

  2. Double-check you have a strong and stable internet connection.

  3. Restart your device.

  4. Disable any active VPNs (sometimes VPNs don't have reliable network connectivity).

If you are still having trouble after trying these steps, please see the list of the app resolved issues for specific troubleshooting process below.

HoomBand app resolved issues

Click on an issue to check troubleshooting process 👇

👋 If the issue you are having is not listed in the above list, you can use our bug report form (click on the below button to open the form) or reach out to our support team. Please include a description of the issue you’re experiencing and any relevant screenshots, if applicable.

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