I lost my access code to the HoomBand app

What can I do if I lost my access code to the app?

Updated over a week ago

If you lost your access code -it happens to the best of us- we should be able to find it back in our database!

How to find back your access code to the HoomPlay app?

1

Open the HoomBand app & click on the "horizontal bars" icon

2

Click on "product activation"

3

Click on "Forgot or lost your code?" & follow the steps explained!

✅ If we can find your code thanks to your email address, we'll send it right away in your mailbox.

❌ If not, you'll be put in touch with our Support team, they will help you find it back anyways!

Your order ID is 6-digit number. We have shared it to you by email just after your purchase.

Did this answer your question?