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I lost my access code to the HoomBand app

What can I do if I lost my access code to the app?

Updated over a week ago

If you lost your access code -it happens to the best of us- we should be able to find it back in our database!

How to find back your access code to the HoomPlay app?


Open the HoomBand app & click on the "horizontal bars" icon


Click on "product activation"


Click on "Forgot or lost your code?" & follow the steps explained!

✅ If we can find your code thanks to your email address, we'll send it right away in your mailbox.

❌ If not, you'll be put in touch with our Support team, they will help you find it back anyways!

Your order ID is 6-digit number. We have shared it to you by email just after your purchase.

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