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Will there be charges if I want to return my order for refund?
Will there be charges if I want to return my order for refund?
Louiza Moulai avatar
Written by Louiza Moulai. Updated over a week ago

Return fees

If you decide to send us back your order for refund, the return fees will be at your charge. Unless if you adduce proof showing that we have delivered a defective item, or an item substantially different to what was ordered.

The return fees usually range from $5 to $10 if you're located in the US.

Please also remember that the shipping fees you paid for your order won't be refunded (standard and shipping delivery), as stated in our Terms and Conditions.

👉 Request a return

🏷 Our return addresses:

  • European orders (except UK) will have to be sent back to our office in Paris.

  • UK orders will have to be sent back to our UK warehouse.

  • Orders delivered in the rest of the world will have to be sent back to our US warehouse, located in Kentucky.

☞ To reach out to us, you can click the button in the bottom right corner of your screen to open our messenger. Then, click on "Send us a message"

✌︎ Good to know:

If you paid with PayPal, you may receive a refund or create a free return shipping label through your PayPal account.


You can check the "Return Shipping On Us" option. Click here to find out more.

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