Your Order ID is a unique identifier crucial for us to locate and assist with your order. The format of the Order ID may vary based on where you made your purchase. Here's how to find it:. Your Order ID is a 6-digit number. Look for the email titled
Usually tracking details are available 2-3 working days after you have placed your order. Please kindly try again after this delay. Your order ID can be found in the confirmation email you received. Find it in the following formats:. mydodow.com or h
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Is cancellation possible?
If your order has reached processing status, the delivery address may not be changeable. You cannot edit the delivery country of your order with our online form. Instead, you can ask for a cancelation and place a new order with the correct delivery c
Understand the tracking statuses of your order
In the event that your order has been misplaced/lost by the carrier, stolen, or given to the wrong person, know that we have your back and we'll do everything in our power to fix the situation. Please click just below on the tracking status of your o
Where is my order? How to get my tracking link