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⌛️ What if there is a delay in the delivery of my package?
⌛️ What if there is a delay in the delivery of my package?
Updated over a week ago

Unexpected delivery issues can happen in this busy period of the year. This is why we recommend you to order as soon as possible.
If you have placed your order before the last recommended dates to order, we will do whatever is possible to have your gifts delivered in time for Christmas.

If you have any doubts, or if your delivery is taking longer than it should, please contact us immediately so we can work together on the best solution!


💬 How to contact us?

We know your time is precious. This is why during this Holiday season, we are doing our best to answer all your questions as soon as possible!

⌨️ Chat with us:

In the bottom right corner of your screen, click on the pink bubble

Then "Send us a message"
We will respond within 24 hours !😉

OR

☎️ Call us directly!

🇺🇸 +1 888-960-6296

🇫🇷 +33 1 76 35 07 82

Our team is available to answer your questions from Monday to Friday.

🗄 Working hours: 9am - 6pm

If we miss your call, leave us a voicemail. We will call you back as soon as possible!

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