Holiday Shopping

🇦🇺 Australia - Holiday shipping delays

When do you need to order to get your gifts in time for Christmas?

📦 Where is my package?

You can track your order on our delivery page with your order ID. Order ID can be found on your confirmation email. If you need assistance, please chat with us (24/7) or call Customer Service.. We know your time is precious. This is why during this

✍️ Can I include a personalized gift message in the package?

Regrettably, we cannot provide this service during the current holiday season. However, we are contemplating the possibility of incorporating this additional option in the future. It's important to mention that any items you order from us will not in

⌛️ What if there is a delay in the delivery of my package?

Unexpected delivery issues can happen in this busy period of the year. This is why we recommend you to order as soon as possible.If you have placed your order before the last recommended dates to order, we will do whatever is possible to have your g

↩️ Do you offer extended returns?

We are happy to facilitate returns for gifts purchased on livlab.care, mydodow.com or hoomsleep.com. To start a gift return 😭, please use our return form (click the button "Request a return") and provide the original order ID and the original purcha

🚚 When do I need to order by to receive my gifts by Tuesday, December 24?

Last dates to order your gifts to get them in time for Christmas

🇨🇦 Holidays shipping delays in Canada

When do you need to order to get your gifts in time for Christmas?

🎄Holidays FAQ

Find here the answers to all your most frequent questions during the Holiday season