We are happy to facilitate returns for gifts purchased on livlab.care, mydodow.com or hoomsleep.com.
🗓 To allow time for holiday shopping and gift giving, purchases made between November 15th and December 25th may be returned until April 4th, 2024.(or up to 100 days after the delivery date, whichever is greater. Non-returnable items remain non-returnable). |
To start a gift return 😭, please use our return form (click the button "Request a return") and provide the original order ID and the original purchaser's email address. If you do not have that information, don't worry – we can help dig that up for you.
Please see our Return Policy for more information.
💬 How to contact us?
We know your time is precious. This is why we are doing our best to answer all your questions as soon as possible!
Still Need Help? Contact Us! 🤝
⌨️ Chat with us:In the bottom right corner of your screen, click on the pink bubble
 Then "Send us a message"
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OR
☎️ Call us directly!🇺🇸 +1 888-960-6296🇫🇷 +33 1 76 35 07 82 |
Our team is available to answer your questions from Monday to Friday.
🗄 Working hours: 9am - 6pm
If we miss your call, leave us a voicemail. We will call you back as soon as possible! |