Please use our online form to request a return of your HoomKid order 👇
✅ You will need your email address and order ID.
To return your order with our online form, you will need your order number. If you need help to find it back, you can check this guide: How to find back my order ID?
⏱ Please remember you have 30 days after delivery to initiate a return request for any HoomKid purchased on our official website www.hoomsleep.com |
If you need assistance, please chat with us (24/7) or call Customer Service. We're here to help 👋
💬 How to contact us?
We know your time is precious. This is why we are doing our best to answer all your questions as soon as possible!
Get an instant answer 24/7 thanks to our intelligent Livlabot 🤖
If our bot can't find an immediate answer to your question, you will be put in contact with our customer support agents! |
Chat with us:Click this pink bubble (in the bottom right corner of your screen) to open the messenger
 Click on "Send us a message" and type your question
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OR
☎️ Call us directly!
🇺🇸 +1 888-960-6296🇫🇷 +33 1 76 35 07 82
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Our team is available to answer your questions from Monday to Saturday.
🗄 Working hours: 9am - 6pm
If we miss your call, leave us a voicemail. We will call you back as soon as possible! |