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Will there be costs if I want to return my order for refund?
Will there be costs if I want to return my order for refund?
Updated over a week ago

Return fees


If you decide to send us back your order for refund, the return fees will be at your charge. Unless if you adduce proof showing that we have delivered a defective item, or an item substantially different to what was ordered.

The return fees usually range from $5 to $10 if you're located in the US.

Please also remember that the shipping fees you paid for your order won't be refunded (standard and shipping delivery), as stated in our Terms and Conditions.

🏷 Our return addresses:

Do not send any returns before initiating the process with us!
- European orders will have to be sent back to our warehouse in France
91600 SAVIGNY SUR ORGE
- Orders delivered in the rest of the world will have to be sent back to our US warehouse, located in Kentucky.
Livlab (Dodow),
Shipmonk, 7200 Intermodal Dr
Louisville, KY 40258

To reach out to us, you can click the button in the bottom right corner of your screen to open our messenger. Then, click on "Send us a message"

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