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Returns & warranties

When can I expect a refund after it is processed by the Livlab Customer Service team?

If we are issuing a credit (refund) to you for a return or some other reason, you will receive an automated email confirmation once validated by our finance team (this can take up to 4 days). Then, the refund will apply to your form of payment in 3 t

Will there be costs if I want to return my order for refund?

If you decide to send us back your order for refund, the return fees will be at your charge. Unless if you adduce proof showing that we have delivered a defective item, or an item substantially different to what was ordered. The return fees usually r

What is the money back guarantee? How many days do I have?

Understand our money back guarantee, our return and refund conditions, and our return fees policy.

Return my HoomBand order

How to initiate a return request? How to get your money back? Request a return in a few minutes with our online form.

Return my Dodow order

How to initiate a return request? How to get your money back? Request a return in a few minutes with our online form.

Return my Hoomkid order

How to initiate a return request? How to get your money back? Request a return in a few minutes with our online form.

I would like to return my order

How to return my order?

How do I return my order placed on Amazon?

In this article:. Conditions of returns for Amazon orders. Replacement policy for Amazon orders. You have 30 days to decide to return your order. Go to Your Orders to display your recent orders. Choose the order and select Return or Replace Items. Se