Livlab

<h3 id="h_88e584d046">Curious about delivery times? Here&apos;s what you need to know:</h3><ul><li>Mainland France, USA, Japan: 2 to 6 working days</li><li>Other EU countries, United Kingdom, Canada and Australia: 5 to 10 working days</li><li>DOM TOM and any other location: 8 to 14 working days
</li></ul><div class="intercom-interblocks-callout" style="background-color: #e8e8e880; border-color: #73737633;">&#x1F680; Express delivery (48 to 72 hours) is available in Europe, North America, Japan, South Korea, and Australia.</div>
Please note, shipping delays may fluctuate due to external events. For precise estimates, check the expected delays on your country&apos;s cart page.
&#x2709;&#xFE0F; Once your order is placed, we&apos;ll email you a tracking link to monitor your parcel&apos;s journey.
<hr>
<h3 id="h_32696cc22c">For quicker answers to your questions about orders, explore our <a class="intercom-content-link" href="https://help.livlab.care/en/collections/6360585-order-tracking-cancellation" target="_blank">Shipping FAQs</a>. It&apos;s the fastest way to find what you need and save valuable time!</h3>

Mainland France, USA, Japan: 2 to 6 working days. Other EU countries, United Kingdom, Canada and Australia: 5 to 10 working days. DOM TOM and any other location: 8 to 14 working days. 🚀 Express delivery (48 to 72 hours) is available in Europe, North

Shipping Delays and FAQs

Payment & Shipping

Can Dodow help me fall back asleep if I wake up during the night?

Can I see the Dodow light projection without wearing my contacts or glasses?

Will Dodow work on a vaulted, wood, or textured ceiling?

Can Dodow help me if I'm a night worker or if I shift work?

How to set up your Dodow

Navigating Dodow: Manual for Optimal Use

Is Dodow suitable for children or the elderly?

Dodow - Why it works

Why using color blue?

How to adjust the intensity of Dodow light?

Additional exercises to increase Dodow's efficiency

I tried Dodow, and it didn't work - what should I do?

The breathing pace of Dodow seems too fast in the beginning

How to reset my Dodow?

Dodow Replacement Process: Faulty or Non-Functional Device

I can't open the battery lid

Dodow

Who is HoomBand made for?

Hoomband - the revolutionary sleep aid

How long is the battery life?

Can I use HoomBand to listen to music or to watch videos?

Are the audios for all ages?

How to wash Hoomband Unisize?

Troubleshooting Guide: Fixing a Single Speaker Issue in Your Hoomband Headband

Can I get a replacement for my HoomBand?

I can't connect my wired HoomBand to my (Apple or Android) device !

How to adjust my band's speakers?

HoomBand

Pas de nouvelles de ma commande HoomKid ?

What is Hoomkid?

How to choose a story?

How is it charged and how long is the battery life?

Can my child use HoomKid with headphones? Does it work with any set?

Can I let my child play alone?

I plugged HoomKid's cable in to charge it, but the LED doesn't light up, is it normal?

HoomKid

What is HoomBook?

HoomBook

🇦🇺 Australia - Holiday shipping delays

📦 Where is my package?

✍️ Can I include a personalized gift message in the package?

⌛️ What if there is a delay in the delivery of my package?

↩️ Do you offer extended returns?

🚚 When do I need to order by to receive my gifts by Tuesday, December 24?

🇨🇦 Holidays shipping delays in Canada

🎄Holidays FAQ

Holiday Shopping

What payment methods can I use?

How do we calculate taxes in the US

Are my details safe when ordering online with Livlab?

Which countries do we deliver to?

How to find my order ID?

"Could Not Find Order" when I use the tracking page

💬 How to contact us?

Can I cancel my order?

Can I edit my order?

What does the status of my order mean?

My order is late, has been lost or stolen

How to track my package?

Order, Tracking & Cancellation

When can I expect a refund after it is processed by the Livlab Customer Service team?

Will there be costs if I want to return my order for refund?

What is the money back guarantee? How many days do I have?

Return my HoomBand order

Return my Dodow order

Return my Hoomkid order

I would like to return my order

How do I return my order placed on Amazon?

Returns & warranties

First Steps: Starting with your Ultimate Hoomband

How to wash HoomBand Ultimate ?

HoomBand Ultimate

HoomBand app troubleshooting

How to unlock the 10 Extra Stories Pack on the HoomBand app

How to find my access code to the HoomBand app?

How to uninstall and reinstall the app on my Android device?

I lost my access code to the HoomBand app

How to uninstall and reinstall the app on my Apple device ?

HoomBand App

🔄 Status of Livlab and Hoomband Apps

🔓How to unlock audio packs in Livlab app

Discover Livlab Ambiences

What are Livlab stories?

What's inside the Livlab App?

Livlab App

Sizzling sound when listening to the app content

The tracks stop playing after a few minutes

Troubleshooting Network Errors on the Hoomband App

Solving Download Issues on the Hoomband App

Hoomband App Content Queue Troubleshooting

My HoomBand app isn't working properly

Curious about delivery times? Here's what you need to know:

For quicker answers to your questions about orders, explore our Shipping FAQs. It's the fastest way to find what you need and save valuable time!

Shipping Delays and FAQsUpdated 21 days ago

Curious about delivery times? Here's what you need to know:

For quicker answers to your questions about orders, explore our Shipping FAQs. It's the fastest way to find what you need and save valuable time!